Objectivity, transparency and professionalism.
Our commitment to you.
Independent certification of management systems,
supporting organizations on the path to sustainability,
efficiency and internationally recognized compliance.
Independence, competence and responsibility in any certification solution
OMI INTER CERT is an independent body for the certification of management systems providing evaluation services
of compliance with internationally recognised standards. Our activities are based on the principles of
impartiality, objectivity, transparency and professionalism.
Any decision on certification shall be taken on the basis of objective evidence and subject to established procedures
and international requirements. We support organizations in their pursuit of sustainable development, efficiency gains
and demonstrating compliance to customers, partners and stakeholders.
Impartiality
Certification decisions based on objective evidence.
Competence
Qualified auditors and technical experts.
Transparency
Clear rules, processes and accessible information.
Confidentiality
Protection of information and professional secrecy.
Certification of management systems
We support organizations in proving compliance, increasing trust and sustainable improvement
of their presentation through independent certification according to internationally recognized standards.
Integrated control systems
Combined solutions for organizations
Integrating two or more management systems into a single framework.
Clear and transparent certification process
Each certification goes through predetermined stages,
which guarantee the objectivity, consistency and reliability of the certification solution.
Submission of application
Certification and
the necessary information
for the organization.
Review of the application and
determination of the necessary
resources and competences.
Preparation of an offer and
concluding a contract for
certification services.
Assessment of the readiness of the
control system.
Evaluation of implementation and
system efficiency
for management.
Independent precious on
Result and inzren on
certification solution.
Issuance of a certificate
in case of successful completion of the
process.
Periodic evaluation for
confirmation of
maintaining the
certified system.
Request
Overview
Offer and contract
Audit – Stage 1
Audit – Stage 2
Certification Decision
Issuance of a certificate
Supervisory audits
The certification process is carried out by competent and impartial specialists
in accordance with the internationally recognised requirements for the certification of management systems.
Request
Подаване на заявление за сертификация и необходимата информация за организацията.
Overview
Преглед на заявката и определяне на необходимите ресурси и компетентности.
Offer and contract
Подготовка на оферта и сключване на договор за сертификационни услуги.
Audit – Stage 1
Оценка на готовността на системата за управление.
Audit – Stage 2
Оценка на внедряването и ефективността на системата за управление.
Certification Decision
Независим преглед на резултатите и вземане на сертификационно решение.
Issuance of a certificate
Издаване на сертификат при успешно приключване на процеса.
Supervisory audits
Периодична оценка за потвърждаване на поддържането на сертифицираната система.
The certification process is carried out by competent and impartial specialists
in accordance with the internationally recognised requirements for the certification of management systems.
Information documents
For detailed information on the certification process, customer rights and obligations, supervisory audits,
the re-certification and certification of organizations with multiple locations you can download the following documents:
Certification rules
Important information for organizations with multiple locations
Trust built on principles
At the heart of each certification solution are the principles of impartiality,
competence, transparency and professional responsibility.
Impartiality
Certification decisions are based solely on objective evidence and established criteria.
Независимост
We guarantee the independence of the certification process and the management of potential conflicts of interest.
Competence
We maintain a high level of knowledge, skills and professional qualification of our auditors and experts.
Transparency
We provide accessible information about our processes, rules and certification activities.
Confidentiality
We protect the information provided by customers and stakeholders as a professional secret.
Risk-based approach
Identify and manage the risks associated with the objectivity, reliability and effectiveness of the certification process.
Our principles are at the heart of any audit and certification activity and
guarantee confidence in the certificates issued by us.
Independent and transparent process for the handling of complaints and objections
OMI INTER CERT maintains an accessible, impartial and effective process for the handling of complaints and objections,
ensuring objectivity, traceability and timely resolution of each case.
Any interested party has the right to lodge a complaint or objection relating to the activities of the OMI INTER CERT,
the certification process or the certification decisions taken.
All complaints and objections received shall be registered, considered and managed in accordance with the established procedures,
ensuring impartiality, confidentiality and independence in decision-making.
Submission
Submission of a complaint or objection by an interested party.
Examination
Independent review and evaluation of the case.
Solution
Notification of the results and actions taken.
Open dialogue and feedback are an important part of maintaining trust in the
certification process and continuously improving our activities.
Independent and transparent process for the handling of complaints and objections
Contact the team of OMI INTER CERT and get information about the certification process,
applicable requirements and the necessary steps for your organization.
Тел.: +359 888 71 00 60
E-mail: info@oehmi-intercert.bg